Support
Contact us
Email help@adverio.co and we’ll get back to you, usually within a couple of business days. Telling us your device and app version helps us help you faster.
Frequently asked
How do I manage or cancel my subscription?
Subscriptions are billed through your Apple or Google account, so you manage them there:
- iPhone: Settings → your name → Subscriptions.
- Android: Google Play → Profile → Payments & subscriptions → Subscriptions.
See the Subscription Terms for renewal, trial, and refund details.
How do I delete my account and data?
In the app: Settings → account → Delete account. Full details, and how to request deletion if you can’t open the app, are on the Delete your data page.
Is my data private?
You can use Ori without an account, and you can delete your data any time. See How your data is handled and our Privacy Policy.
The AI gave a wrong or harmful answer.
Tap the 👎 under the reply and choose a reason (including “Unsafe or harmful”) to report it — that flags it for review. You can also email us at help@adverio.co. AI output can be inaccurate; please don’t rely on it for medical, legal, or financial decisions.